Shipping policy
Shipping costs depend on the destination. Shipping is calculated automatically at check-out. We ship to every country, please contact us if you are experiencing any difficulties whilst ordering.
Orders are sent with DPD and shipped within one working day.
UNITED KINGDOM:
DPD: €35.00. Delivery within approximately 7-14 working days.
FRANCE:
DPD: €10.95 Delivery within approximately 7 working days.
ITALY, PORTUGAL, IRELAND:
DPD: €19.50 Delivery within approximately 7 working days.
AUSTRIA, DENMARK, POLAND, SWEDEN:
DPD: €14.50 Delivery within approximately 10 working days.
OTHER COUNTRIES:
Please check your shipping costs at check-out.
TRACK & TRACE
After placing an order, you will immediately receive an order confirmation e-mail with a link to your order status. All orders are shipped end of day. As soon as we print out a shipping label, your track and trace code will be automatically added to your account details.
Your order will then be sorted by the postal service, and delivery planning will be updated. This can take up to midnight. You'll receive an e-mail as soon as the definitive planning has been made by the postal service.
Attention: If we have to make a change to the delivery address, track and trace links will no longer be updated automatically. In this case we'll send you a confirmation manually the next day.
WHEN YOU DON'T RECEIVE YOUR ORDER
It can be such a disappointment when you don't receive your order in time, and we'll help you to the best of our abilities when that happens. Please get in touch with us and don't forget to tell us you order number.
